Aeroméxico

As the flag carrier of Mexico, Aeroméxico embodies the vibrant spirit and rich culture of its nation, serving as a vital link between Mexico and destinations across the globe. From our main hub in Mexico City, we offer an extensive network that spans North, South, and Central America, the Caribbean, Europe, and Asia. Aeroméxico is committed to providing a distinct travel experience, blending Mexican hospitality with modern aviation excellence.

Our Story: From Pioneering Flights to Global Alliances

Aeroméxico’s journey began on September 14, 1934, when it was founded as “Aeronaves de México S.A. de C.V.” Its inaugural flight took off from Mexico City to Acapulco, marking the start of a rich history in Mexican aviation. In its early decades, the airline steadily expanded its domestic routes, playing a crucial role in connecting Mexico’s diverse regions.

The 1950s saw Aeroméxico inaugurate its first international route to New York, signaling its ambition for global reach. With the advent of jet aircraft like the Douglas DC-8, the airline began crossing transatlantic skies, with its first flight to Europe (Madrid) in 1961. The 1970s brought further fleet modernization with wide-body aircraft like the Douglas DC-10, enhancing its international capabilities. The airline officially changed its commercial name to Aeroméxico in 1972.

Aeroméxico has navigated various phases, including a period of privatization in the late 1980s. A pivotal moment in its global strategy came in 2000 when Aeroméxico became a founding member of the SkyTeam alliance, alongside Air France, Delta Air Lines, and Korean Air. This alliance significantly expanded its international footprint, offering passengers seamless connectivity to over 1,000 destinations worldwide. In 2015, Aeroméxico became the first Latin American airline to operate non-stop flights to Asia, showcasing its modern Boeing 787 Dreamliner fleet and its commitment to long-haul innovation.

Today, Aeroméxico stands as a testament to Mexican resilience and progress, continuously evolving its services and network to meet the demands of global travel. The airline completed a successful restructuring process and emerged from Chapter 11 proceedings in March 2022, reinforcing its long-term stability.

Leadership and Ownership

Grupo Aeroméxico, S.A.B. de C.V. is a publicly traded company listed on the Mexican Stock Exchange (BMV: AEROMEX), though its shares were delisted in December 2022 following its restructuring. Its ownership is now held by a diverse group of private investors. Delta Air Lines, a key partner, holds a significant minority stake (approximately 20%).

Mr. Andrés Conesa Labastida serves as the Chief Executive Officer (CEO) of Aeroméxico. Under his leadership, the airline focuses on strategic growth, fleet modernization, and enhancing the customer experience. The airline’s headquarters are located in Torre MAPFRE on Paseo de la Reforma in Mexico City, Mexico.

The Aeroméxico Group includes several important subsidiaries:

  • Aeroméxico Connect: A regional airline based at Monterrey International Airport, operating feeder flights.
  • Aeroméxico Cargo: Its dedicated freight division.
  • Aeroméxico Servicios: Providing various aviation services.

Our Fleet: Advanced Technology and Modern Comfort

Aeroméxico operates a modern, fuel-efficient, and largely Boeing-centric fleet for its mainline operations, complemented by Embraer aircraft for regional services. The airline is committed to ongoing fleet renewal to enhance passenger comfort, reduce environmental impact, and improve operational efficiency. The fleet generally includes:

  • Boeing 787 Dreamliner (787-8 and 787-9): These are the flagships of Aeroméxico’s long-haul international fleet. Known for their advanced technology, fuel efficiency, and passenger comfort features (such as lower cabin altitude, higher humidity, and larger windows), they operate routes to Europe, Asia, and the farthest points in the Americas. Many are equipped with in-flight Wi-Fi and personal entertainment screens.
  • Boeing 737 MAX (737 MAX 8 and 737 MAX 9): These next-generation narrow-body aircraft are central to Aeroméxico’s domestic, U.S., Canadian, and Central American networks. They offer improved fuel efficiency, a quieter cabin, and enhanced comfort with Sky Interiors, LED lighting, and personal screens. Aeroméxico operates the largest fleet of 737 MAX aircraft in Latin America.
  • Boeing 737-800: These reliable narrow-body aircraft continue to serve a significant portion of Aeroméxico’s domestic and short to medium-haul international routes, many featuring updated cabins.
  • Embraer E190: These regional jets, operated by Aeroméxico Connect, are crucial for connecting smaller cities and regional airports across Mexico, feeding into Aeroméxico’s main hubs.

Aeroméxico is continually evaluating options to further modernize its fleet, including potential replacements for older 737-800s and Embraer 190s with more 737 MAX units.

Connecting the World: Mexico City’s Strategic Hub

Mexico City International Airport (MEX) serves as Aeroméxico’s main hub, a bustling gateway strategically positioned to connect North, Central, and South America, as well as providing key links to Europe and Asia. Aeroméxico also maintains secondary hubs in Guadalajara (GDL) and Monterrey (MTY), enhancing its network reach.

From these hubs, Aeroméxico offers an extensive and comprehensive network:

  • Vast Domestic Network: Connecting over 48 destinations across all regions of Mexico, from major cities to popular tourist destinations.
  • Extensive U.S. Network: With a significant presence in the United States, Aeroméxico flies to over 17 destinations, including major cities like New York (JFK/EWR), Los Angeles, Chicago, Miami, Houston, San Francisco, Dallas/Fort Worth, and more, leveraging its joint venture with Delta Air Lines.
  • Growing Canada Network: Direct flights to key Canadian cities like Montreal, Toronto, and Vancouver.
  • Robust Latin American Network: Comprehensive connections across Central America, South America, and the Caribbean, including cities in Brazil, Chile, Colombia, Costa Rica, Cuba, Dominican Republic, El Salvador, Guatemala, Honduras, Nicaragua, Panama, and Peru.
  • Key European Connections: Direct services to major European capitals and cities such as Madrid, Paris, Amsterdam, London (Heathrow), and Rome.
  • Strategic Asian Routes: Direct flights to Tokyo (Narita) and Seoul (Incheon), establishing Aeroméxico as a key player in connecting Latin America to Asia.

Aeroméxico offers a range of cabin classes: Premier Class (Business Class), which includes lie-flat seats on its Dreamliner aircraft for long-haul comfort, AM Plus (extra-legroom economy), and Economy Class, all designed to provide a comfortable journey with a distinct Mexican touch.

Your Journey, Your Rewards: Aeroméxico Rewards (formerly Club Premier)

Aeroméxico Rewards is Aeroméxico’s loyalty program, designed to reward its frequent travelers with valuable points and exclusive benefits. As an Aeroméxico Rewards member, you can:

  • Earn Aeroméxico Rewards Points: Accrue points when you fly with Aeroméxico, Aeroméxico Connect, all SkyTeam alliance member airlines, and a wide network of non-airline partners (including financial institutions, hotels, car rentals, and various retail and lifestyle brands). Points are earned based on the fare paid and flight distance.
  • Earn Eligible Points or Segments: These are the criteria used to reach or maintain your elite status within the program.
  • Redeem Aeroméxico Rewards Points: Utilize your accumulated points for a variety of rewards, including:
    • Flight Awards: Book complimentary flights on Aeroméxico and SkyTeam partner airlines.
    • Upgrade Awards: Upgrade your cabin class to Premier Class.
    • Trip Extras: Redeem points for excess baggage, seat selection, and other travel enhancements.
    • Hotel Stays & Car Rentals: Use points for accommodations and vehicle rentals.
    • Merchandise & Experiences: Access a wide selection of products and unique experiences through the program’s partners.
  • Achieve Elite Status: Progress through the membership tiers – Gold, Platinum, and Titanium – to unlock an increasing suite of exclusive benefits:
    • Gold: Offers priority check-in, priority baggage, priority boarding (Zone 2), discounted lounge access, and increased mileage accrual. Corresponds to SkyTeam Elite status.
    • Platinum: Provides full access to Aeroméxico Premier Lounges and SkyTeam VIP Lounges (with one companion), complimentary upgrades (from 24 hours prior to flight), increased baggage allowance, priority customer service, and higher mileage bonuses. Corresponds to SkyTeam Elite Plus status.
    • Titanium: The highest tier, offering the most exclusive privileges, including complimentary upgrades (from 120 hours prior to flight), priority baggage delivery, guaranteed award tickets (under certain conditions), and the highest mileage bonuses.